Blog
189 – The Metric that Matters Most: Scott Belsky on Measuring Business Success
In this episode of the Scale Your Small Business podcast, Jillian Flodstrom interviews Scott Belsky, the CEO and founder of Behance, a creative platform that was acquired by Adobe in 2012. Belsky shares insights from his experience starting and growing his company, emphasizing the importance of having a clear mission, focusing on product development and management, and determining the key metric that matters most for your company.
188 – Win-Win Sales: David Neagle’s Approach to Creating Positive Customer Relationships
David Neagle, a renowned entrepreneur, author, and success coach, was recently interviewed about his experience and knowledge of sales by Jillian Flodstrom on the Scale Your Small Business Podcast where he shared his sales experience and his no-nonsense approach to coaching and sales.
187 – How Curiosity, Empathy, and Courage Can Help You Sell Without Being Pushy with Nicole Cramer
Jillian Flodstrom speaks with sales coach Nicole Cramer about sales and money mindset. Cramer is passionate about helping entrepreneurs sell without sounding pushy or salesy. They discuss effective strategies for building relationships with potential clients, being visible, and making people aware of what you have for sale. Nicole suggests using social media as a tool for reaching a global marketplace and generating genuine interest, but also emphasizes the importance of networking in person and starting conversations everywhere you go, even with strangers.
186 – Stay Ahead of the Game: Keeping Up with the Latest Trends and Techniques in Facebook Advertising with Nick Mullin
Jillian Flodstrom, the host of the Scale Your Small Business podcast, recently had the opportunity to sit down with Nick Mullin, a well-respected direct response marketer. During the podcast, Mullin provided listeners with valuable insights into how businesses can increase their profits through targeted advertising campaigns, particularly with Facebook ads.
185 – Unlock the Secrets to Creating Superfans: A Guide for Small Business Owners with Brittany Hodak
This episode features Brittany Hodak, author of Superfans, a customer experience expert, and an award-winning entrepreneur. Host Jillian Flodstrom welcomes Brittany to discuss her book and the importance of customer centricity in building an army of superfans.
184 – Going Viral: Insider Tips from a TikTok Star and CEO with Hilary Billings
This is a super fun Scale Your Small Business podcast episode! Jillian Flodstrom sits down with the one and only Hilary Billings, TikTok superstar and CEO of Attentioneers. She’s got all the insider tips on creating viral videos and building real relationships with your followers on TikTok. And let me tell you, she knows what she’s talking about!
177 – Proven Strategies for Scaling Your Business and Increasing Impact with Jordan Abaroa
In this episode of the Scale Your Small Business podcast, host Jillian Flodstrom welcomes Jordan Abaroa as a guest. Jordan is a man of faith, family, and football, with a background in coaching and entrepreneurship. He shares his personal experiences and insights as an entrepreneur and dad, and how he helps other entrepreneurs achieve freedom at work and maximize their impact at home through the use of information technology.
176 – Revolutionize Your Small Business with These Must-Have Tools with Paul Minors
In this episode of Scale Your Small Business, host Jillian Flodstrom interviews Paul Minors, a productivity expert who discusses the role of various tools in helping small businesses grow and become more efficient. These tools include Asana, a project management tool designed to streamline processes and improve efficiency, Pipedrive, a customer relationship management (CRM) tool that allows for the complete tracking of client interactions, and Zapier, a tool that allows for automation between different apps and websites.

175 – Maximizing Technology Investments for Small Businesses with Kevin Allgaier
In this episode of the podcast, Jill Flodstrom and Kevin Allgaier discuss technology and productivity consulting, with a focus on how small business owners can navigate the constantly changing landscape of technology. Allgaier, the founder of a consulting company that helps clients maximize the potential of their technology investments, shares his expertise on the challenges of choosing the right tech solutions for a business and finding the right balance in investing in technology.

174 – How Automation Can Help Your Business Grow with Jason Benedict
Our guest on this episode of the Scale Your Small Business podcast is Jason Benedict, the owner of the Automation Agency, a successful marketing firm that helps small businesses improve their sales and marketing through automation. This allows their clients to increase revenue, attract more customers, and achieve greater efficiency and freedom in their business. Jason is joining us today to show us how automation can help grow our businesses and maximize our potential.

173 – Slowing Down to Scale Up: Tips for Effective Business Growth with Ernesto Mandowsky
Jillian Flodstrom and Ernesto Mandowsky discuss the challenges that business owners face when trying to scale their businesses. They talk about the importance of setting goals and how business owners often get stuck in the “rat race” of fulfilling urgent tasks. Mandowsky also discusses his approach to designing systems to help business owners scale their operations.
172 – How to Use Technology to Improve Your Business Operations with Ray Berardinelli
Ray Berardinelli, the founder of two medical technology innovations that changed the way physical therapy practices operate. Ray discussed how he identified a need in the physical therapy space and created software to help businesses work more efficiently, secure more repeat clients, and provide all-in-one clinical services. One of the key takeaways from the episode was the importance of mapping out the customer journey in order to identify pain points and inefficiencies in your business. By understanding what your customers are going through and how they are interacting with your business, you can find ways to improve your operations and build stronger relationships with your clients.